ADA Complaint Procedure

Daniel Boone Community Action Agency, Inc.

ADA Complaint Procedure and Form

Accommodations are made to serve persons with disabilities in compliance with the Americans with Disabilities Act (ADA) and Section 504.  Section 504 of the Rehabilitation Act of 1973 (Section 504), Titles II and IIl of the Americans with Disabilities Act of 1990 (ADA) and related Federal and State Laws and Regulations provide that no entity shall discriminate against an individual with a disability in connection with the provision of transportation service.  This law requires federal aid recipients and other government entities to take affirmative steps to reasonably accommodate the disabled and ensure that their needs are equitably represented.

Daniel Boone Community Action Agency, Inc. (DBCAA) endeavors to ensure that its facilities, programs, and services are available to those with disabilities in accordance with the Americans with Disabilities Act (ADA).  If you feel that your ADA protection has been violated, you may file a complaint with DBCAA ADA Coordinator.   The following information is necessary to assist us in processing your complaint.  If you require any assistance in completing this form, please contact Mona Whitaker at or call (606) 598-5127. The completed form must be returned to Daniel Boone Community Action, Inc., 1535 Shamrock Road, Manchester, KY 40962.

The complaint procedure will be made available to the public at

A copy of the complaint form in English and Spanish is provided on DBCAA’s Website. 

Leave a Reply